Services

Personal Care

Personal Care is centered on preserving dignity while assisting with essential daily activities such as hygiene, grooming, and basic health needs. Our approach is respectful and empowering—we encourage clients to participate as much as they are able, promoting independence where possible. In some cases, this means the Care Professionals offer gentle guidance or standby support, allowing clients to retain a sense of privacy and self-sufficiency. In others, we step in fully to ensure safety and comfort. Each care plan is thoughtfully adapted to meet the client’s evolving needs with compassion, skill, and respect.

Personal Care needs to be thoughtfully customized to meet the unique needs, preferences, and routines of each individual client.

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Bathing
Maintaining personal hygiene can be both essential and soothing—when done with care and respect. Carers prioritize client privacy and comfort while ensuring safety and cleanliness.

Dressing
We support clients in dressing themselves whenever possible, stepping in only when needed. Many can handle basic tasks but may need help with details like buttons or shoes whilst others may require full assistance.

Toileting
Carers are trained in compassionate incontinence care throughout all stages of dementia. From timed toileting routines to the use of adult underwear, and, when necessary, manage complete hygiene care, including the emptying of colostomy and catheter bags.

Eating
Ensuring clients receive nutritious, well-balanced meals is key to their health. Carers monitor dietary needs carefully, paying close attention to hydration and fiber intake to help prevent constipation and urinary tract infections.

Transferring
Safe and proper transfers—from bed to wheelchair, for instance—are critical to health and comfort. Carers are skilled in reducing the risk of falls, bedsores, and muscle atrophy, helping clients remain mobile and engaged in daily life.

As dementia progresses, even the most basic tasks can become overwhelming. Personal Care services are designed to ensure these essential routines are carried out with dignity, safety, and respect—helping clients maintain their sense of self and quality of life.

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